RESERVATIONS AND PAYMENTS
To confirm a reservation, a deposit equivalent to 100% of the total cost of the stay is required at the time of booking. Reservations are not considered confirmed until the required payment has been received.
Proof of payment may be sent by email to skydomeperu@gmail.com or via WhatsApp to +51 968 447 822 or +51 985 178 008.
Guests will receive their reservation confirmation and all relevant booking details, terms, and conditions by email or WhatsApp.
GENERAL POLICIES AND TAXES
In accordance with Peruvian tax regulations, Peruvian citizens and foreign visitors who have stayed in Peru for more than 59 days are subject to an additional 18% General Sales Tax (IGV).
Foreign visitors who qualify for the applicable tax exemption must present copies of both their passport and immigration documentation to verify their eligibility. If the required documents are not provided, the additional 18% IGV will apply.
Foreign business travelers who require a printed invoice (factura) will also be charged the additional 18% IGV, regardless of the length of their stay in Peru.
Please note that the 18% IGV is not automatically included in the reservation total and will be charged separately when applicable.
CHECK-IN AND CHECK-OUT POLICY
- Check-in: From 3:00 PM
- Check-out: By 10:00 AM
CANCELLATION POLICY
Guests may cancel their reservations online or by contacting SkyDome Perú directly. Refunds are subject to the following cancellation terms:
- 30 days or more before arrival: 70% refund of the deposit.
- 15–29 days before arrival: 60%refund of the deposit.
- 5–14 days before arrival: 40%refund of the deposit.
- Less than 5 days before arrival: No refund.
Refunds are calculated based on the deposit paid at the time of booking.
NO-SHOW POLICY
Reservations are held until midnight on the scheduled arrival date.
If a guest does not arrive on the scheduled date and has not contacted SkyDome Perú to make alternative arrangements, the reservation will be considered a no-show.
In this case, 100% of the first night’s accommodation cost will be charged. Any remaining balance paid will be retained as credit toward a future reservation.
The original reservation will be automatically canceled. Any request to reactivate the reservation will be subject to availability and must be confirmed by SkyDome Perú.